In this episode Matt and Dr. Ben discuss how agent may not be joining your office because they don’t like the other agents who work there.
Take a look at your squad. How many of them are nice and how many are not so much.
This is the culture that you are owning. Listen and learn a few things you can do to soften up your image and highlight the amazing aspects of each and every one of your current agents.of their performance.
This is also going to go down as the infamous “Candy Bar” episode.